Help & Support
Everything you need to get the most out of PermitSentry. Follow our step-by-step guide, explore features, or chat with our AI assistant.
Getting Started
Create your account
Sign up with your email address. No credit card required to get started.
Run your compliance scan
Enter your business type, industry, and location. Our AI identifies the permits and licenses you may need.
Upload existing permits
Add permits you already hold — upload documents or enter details manually. PermitSentry tracks expiration dates automatically.
Set up reminders
Configure email and SMS reminders to help you stay on top of renewal deadlines. Reminders fire at 90, 60, 30, 7, and 1 day before expiration.
Feature Guides
AI Compliance Scan
Our AI analyzes federal, state, county, and city requirements to build a personalized permit checklist for your business. Each result includes confidence scores, estimated fees, and direct links to the issuing authority.
Try a free scanRenewal Reminders
PermitSentry monitors permit expiration dates in your portfolio and sends automated reminders via email and SMS. Customize the reminder schedule to match your workflow.
Set up remindersDocument Vault
Securely store permit documents, inspection reports, and correspondence in one place. Upload PDFs or images and access them from any device.
Start organizingAuto-Fill Renewals
Our AI generates pre-filled renewal documents using your business profile data. Review the document, make any edits, and use it for your submission — saving time on paperwork.
Learn moreChat with Our AI Assistant
Have a question? Click the chat icon in the bottom-right corner of any page to talk with Sentry, our AI-powered compliance assistant. Get instant answers about permits, pricing, features, and more.
Contact Us
Email Support
Can't find what you need? Reach out to our team directly. We aim to respond within one business day.
support@permitsentry.comFrequently Asked Questions
What is PermitSentry?
PermitSentry is an AI-powered compliance platform that helps US small businesses discover, track, and renew the permits and licenses they need to operate legally. It covers all 50 US states with growing local jurisdiction data.
How does the AI compliance scan work?
You enter your business type, industry, and location. Our AI analyzes federal, state, county, and city requirements to produce a personalized list of the permits and licenses your business likely needs — complete with confidence scores, estimated fees, and links to issuing authorities.
Is PermitSentry free to try?
Yes. You can sign up and run your first compliance scan for free. Paid plans start at $49/month for the Starter tier, which includes up to 5 permits and 1 location. Professional ($99/month) and Enterprise ($249/month) plans offer more permits, locations, and advanced features.
How do renewal reminders work?
Once you add a permit with an expiration date, PermitSentry automatically sends email and SMS reminders at 90, 60, 30, 7, and 1 day before expiration. You can customize reminder timing and channels in your account settings.
Can PermitSentry auto-fill my renewal applications?
Yes. Our AI can generate pre-filled renewal documents using the business profile information you have on file — saving time and reducing errors. You always review and approve the document before use.
What if a permit is missing from my scan results?
You can manually add any permit to your dashboard. Our database is continuously updated, but regulations vary widely. If you believe a permit is missing, contact us and we will investigate and update our records.
Is PermitSentry a substitute for legal advice?
No. PermitSentry is an informational tool only. AI-generated permit guidance may be incomplete or outdated. Always verify requirements directly with the relevant government authorities and consult a licensed professional for project-specific guidance.
How do I cancel my subscription?
You can cancel anytime from Settings > Billing in your dashboard. Your access continues through the end of the current billing period. There are no cancellation fees.
Which states does PermitSentry cover?
PermitSentry covers all 50 US states, including state-level, county-level, and city-level permit requirements. Coverage depth varies by jurisdiction and is continuously expanding.
How do I contact support?
You can use the chat widget on any page to talk with our AI assistant, or email us directly at support@permitsentry.com. We aim to respond within one business day.
Check Your Full Compliance Profile
Our AI scans federal, state, and local requirements for your specific business type and location. Get a complete list of every permit and license you need.
Run Free Compliance Scan